Terms of service

Terms of Service

Every Queen Deserves to Be Seen

Welcome to Hermoda, a dedicated women's fashion platform developed by the Monkeez Group. By accessing, browsing, or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. Online Store Terms

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction, or

  • You have obtained appropriate consent for any minor dependents using this website.

Hermoda reserves the right to refuse service to anyone, at any time, for any reason.

You agree not to reproduce, duplicate, copy, sell, resell, distribute, or exploit any portion of our website, products, services, content, or intellectual property without our prior written permission.

2. General Conditions

We reserve the right to:

  • Modify, suspend, or discontinue any part of our website or services without prior notice.

  • Update product offerings, promotions, pricing, and availability at any time.

  • Refuse service or terminate accounts that violate our policies.

While we strive to keep all information accurate and current, Hermoda does not guarantee that all website content will always be complete, accurate, or up to date.

3. Products and Services

Certain products may be available exclusively online and may have limited quantities.

We make every reasonable effort to display product images, colors, and descriptions accurately. However:

  • Actual colors may vary depending on device settings and screen displays.

  • Minor variations in measurements, colors, or fabric appearance may occur.

Hermoda reserves the right to:

  • Limit quantities purchased per customer.

  • Restrict sales to specific individuals, regions, or jurisdictions.

  • Discontinue any product without prior notice.

4. Billing and Account Information

You agree to provide accurate, complete, and current information when placing orders.

Hermoda reserves the right to:

  • Refuse or cancel orders.

  • Limit quantities purchased.

  • Reject orders suspected of fraudulent activity.

  • Cancel orders placed by unauthorized resellers or distributors.

If changes or cancellations become necessary, we may attempt to contact you using the information provided during checkout.

5. Payment Terms

We may offer multiple payment methods including:

  • Cash on Delivery (COD)

  • Bank Transfer

  • Easypaisa

  • JazzCash

  • Other payment methods introduced in the future

Customers are responsible for ensuring payment information is accurate and valid.

Hermoda reserves the right to verify transactions before dispatching orders.

6. Optional Tools

Our website may provide access to third-party tools, services, applications, or integrations.

Such services are provided on an "as is" and "as available" basis without warranties, endorsements, or guarantees from Hermoda.

Your use of any third-party service is entirely at your own risk and subject to the provider's terms and conditions.

7. Third-Party Links

Our website may contain links to third-party websites.

Hermoda is not responsible for:

  • Third-party content.

  • Website accuracy.

  • Privacy practices.

  • Products or services offered by external websites.

We encourage customers to review the policies and terms of any third-party websites they visit.

8. User Comments, Reviews & Submissions

By submitting reviews, comments, feedback, suggestions, photographs, testimonials, or other content, you grant Hermoda a non-exclusive, royalty-free, perpetual right to:

  • Use

  • Edit

  • Reproduce

  • Publish

  • Distribute

  • Display

such content for marketing, operational, or promotional purposes.

You agree that your submissions will not:

  • Violate intellectual property rights.

  • Contain unlawful content.

  • Include abusive, offensive, or defamatory material.

  • Contain malware, viruses, or malicious software.

9. Personal Information

Any personal information submitted through our website is governed by our Privacy Policy.

By using our website, you consent to the collection, processing, and use of your information in accordance with that policy.

10. Errors, Inaccuracies & Omissions

Occasionally, our website may contain errors related to:

  • Product descriptions

  • Pricing

  • Promotions

  • Shipping charges

  • Product availability

Hermoda reserves the right to correct such errors and update information without prior notice, including after an order has been submitted.

11. Prohibited Uses

You agree not to use our website or services:

  • For unlawful or fraudulent purposes.

  • To violate applicable laws or regulations.

  • To infringe intellectual property rights.

  • To upload or distribute harmful software.

  • To interfere with website security or functionality.

  • To harass, abuse, threaten, or discriminate against others.

  • To submit false or misleading information.

Violation of these terms may result in immediate termination of access to our services.

12. Disclaimer of Warranties & Limitation of Liability

Our services, products, and website are provided on an "as is" and "as available" basis.

Hermoda does not guarantee:

  • Uninterrupted service.

  • Error-free operation.

  • Continuous website availability.

  • Complete accuracy of all content.

To the fullest extent permitted by law, Hermoda shall not be liable for any:

  • Direct damages.

  • Indirect damages.

  • Incidental damages.

  • Consequential damages.

  • Loss of profits.

  • Loss of data.

  • Business interruption.

arising from the use of our website, products, or services.

13. Indemnification

You agree to indemnify, defend, and hold harmless Hermoda, the Monkeez Group, its affiliates, employees, partners, and representatives from any claims, losses, damages, liabilities, expenses, or legal costs arising from:

  • Your violation of these Terms.

  • Your misuse of our services.

  • Your infringement of any third-party rights.

14. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

15. Termination

Hermoda reserves the right to suspend, restrict, or terminate access to our website or services at any time without prior notice if a user violates these Terms of Service.

16. Entire Agreement

These Terms of Service constitute the complete agreement between you and Hermoda regarding the use of our website, products, and services and supersede all prior agreements or communications.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts of Pakistan.

18. Changes to Terms of Service

Hermoda reserves the right to update, modify, or replace any part of these Terms of Service at any time.

Updated versions will be posted on this page and become effective immediately upon publication.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

19. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

📱 WhatsApp: 0321-2678756
📞 Call Support: 0321-2678756
📧 Email: support@hermoda.com

Hermoda

Every Queen Deserves to Be Seen

A dedicated women's fashion platform by the Monkeez Group.